How to Cancel SoulGen Subscription

To cancel SoulGen, sign in, open account settings or the subscription management area, and turn off auto-renewal. SoulGen uses a credit-plus-subscription model - cancelling the subscription stops monthly credit allocation but existing credits remain usable. This distinction matters for planning your cancellation timing. This guide was last tested in March 2026. ## Steps 1. **Sign in to the SoulGen account that matches the billing email.** Pull up the most recent SoulGen charge receipt. The email it was sent to is the account email. SoulGen supports Google and email login. On desktop the login sits top right; on mobile the menu button opens the login option. Watch out: SoulGen also charges for one-time credit purchases in addition to subscriptions - make sure the charge you're trying to stop is from the recurring subscription, not a single credit pack. 2. **Locate account settings or subscription management.** After logging in, open the user menu (profile icon, top right on desktop). Look for "Account," "Subscription," "Billing," or "Plan" in the dropdown. SoulGen's subscription management may be a direct link in the account dropdown rather than nested in a settings page. The success gate is a page showing your active plan, monthly credit allocation, and next renewal date. 3. **Understand how SoulGen credits work before cancelling.** SoulGen allocates a monthly credit pack when the subscription renews. These credits do not expire immediately when you cancel the subscription - they remain in your account until you use them or they expire per the terms. Check the credit balance and expiry in the account settings before cancelling. If you have significant unused credits, using them before cancelling maximizes the value you've already paid for. 4. **Turn off auto-renewal or cancel the subscription.** Click the cancel or manage subscription option. SoulGen may show a retention offer (discounted renewal, extra credits) before confirming. Skip past these to the final cancellation state. The correct outcome is auto-renewal showing as off and the next billing date removed or replaced with an access end date. Watch out: accepting a "free month" retention offer extends your subscription for one cycle - a new charge will come after that month. 5. **Check for App Store or Google Play billing if the in-app cancellation path is absent.** If you subscribed to SoulGen through iOS or Android, the subscription is managed through Apple or Google respectively. Cancel through iOS Settings > Apple ID > Subscriptions, or Google Play > Payments and subscriptions > Subscriptions. 6. **Save your cancellation confirmation.** SoulGen sends a cancellation confirmation email for web-based subscription cancellations. Screenshot the account settings showing the subscription as cancelled or expiring. Save the email outside your inbox (download or screenshot) in case you need to dispute a future charge. 7. **Check remaining credit balance and expiry date.** After cancellation confirmation, return to the account credits section and note your remaining credit balance and when they expire. Credits earned through the monthly subscription typically expire on the original monthly date even after subscription cancellation - plan your remaining generations accordingly. 8. **Verify no new charge on the renewal date.** Active SoulGen premium access after cancellation is normal. A new charge on the renewal date is not. If a charge posts despite documented cancellation, contact SoulGen support with your cancellation confirmation and the charge date. ## If Something Goes Wrong - If the account shows no active subscription despite recent charges, check whether the charges are from one-time credit pack purchases rather than a recurring plan. SoulGen sells both - one-time purchases don't have a subscription to cancel. - If the cancel button is absent from account settings, the subscription may be an App Store or Google Play subscription. Cancel through the respective mobile platform. - If SoulGen credits expire faster than expected after cancellation, the expiry policy may tie credits to the subscription period rather than a rolling window. Review the terms on the SoulGen support page for current credit expiry policy. - If a charge posts after cancellation, SoulGen support is the first contact point. Include the cancellation confirmation email, the charge amount, and the charge date. Stripe disputes (for web plans) resolve efficiently with documented cancellations. ## The Part Nobody Mentions SoulGen's subscription-plus-credits model means timing your cancellation around the credit refresh date affects how much value you extract. Cancelling two days before a credit refresh loses that month's credit allocation. Cancelling two days after a credit refresh gives you the full month of credits after the final payment. This is worth considering if you're planning a deliberate exit. ## What Happens Next After cancellation, SoulGen reverts to free tier limits when the paid period ends. Existing credits remain usable per their expiry terms. LustFind's [AI image generator comparison](https://lustfind.com) covers SoulGen pricing alongside Pornpen, Seduced.ai, and Sexy.ai.